Guiding You Through Water Damage Challenges with Expert Restoration Support
Water damage doesn’t stop when the leak does. It continues spreading through subfloors, drywall, insulation, and wall cavities, often causing more damage over the next few days than the initial event itself. Across the West Metro, spring thaws, summer storms, frozen pipes, and aging plumbing make water damage one of the most common property emergencies homeowners face.
The greatest threat is the moisture you can’t see. Left untreated, it creates ideal conditions for mold growth and can quietly weaken structural materials. That’s why we respond quickly, document every step for your insurance claim, and confirm the structure is fully dry with moisture readings before any job is considered complete.
Understanding Water Damage
Clean Water
Comes from sources like broken pipes, rainwater, or a tub or sink overflow. It starts clean but can become contaminated if it sits untreated.
Grey Water
Contains a meaningful level of contaminants, often coming from sources like dishwashers, washing machines, or used toilet water.
Black Water
Heavily contaminated water that may contain sewage, chemicals, or microbes. It poses real health risks and requires specialized handling.
Common Causes of Water Damage
Water damage typically comes from plumbing leaks, burst pipes, heavy rain, flooding, or sewage backups. Even a small, slow leak can cause significant damage if it goes unnoticed.
Types of Water Damage
- Water stains on ceilings or walls
- Peeling paint or wallpaper
- Warped or buckled flooring
- A persistent musty odor
- Visible mold growth
Our Water Damage Restoration Services
Water Extraction
Fast removal of standing water using industrial pumps and vacuums to stop it from spreading further.
Structural Drying
Commercial dehumidifiers and air movers bring your property back to a safe moisture level.
Moisture Detection
Meters and sensors find hidden moisture inside walls and under flooring before it becomes mold.
Cleaning & Sanitization
EPA-approved products address contamination and reduce health risks in affected areas.
Content Restoration
Salvageable belongings are cleaned, dried, and restored rather than automatically replaced.
Structural Repairs
Drywall, flooring, and finishing work to bring the space back to its pre-loss condition.
Mold Prevention
Drying and treatment timed to stop mold before it has a chance to establish itself.
Insurance Documentation
Detailed records of the damage and the work performed to support your claim.
Emergency Response
24/7 availability for active water emergencies, day or night.
Let Us Restore Your Peace of Mind
Contact us for a complimentary consultation and assessment of your water-damaged property. For immediate assistance, call our 24/7 emergency hotline.
Immediate Actions After Water Damage
Shut Off The Water Source If You Can
If it’s safe, shut off the water supply to stop the leak and limit further damage.
Stay Away From Electrical Hazards
Stay away from standing water near electrical outlets, appliances, or panels until the area is safe.
Move What You Can Safely Reach
Move furniture, rugs, and valuables only if you can do so safely without entering standing water.
Don't Use A Household Vacuum
Household vacuums aren’t designed for water removal and can create a dangerous electrical hazard.
Call First Call Restoration
Fast extraction and drying help reduce damage, prevent mold growth, and shorten the restoration process.
Our Water Damage Restoration Process
01
Assessment & Inspection
We inspect the property and use moisture meters to locate hidden water before it causes further damage.
02
Extraction & Drying
Industrial pumps remove standing water, and commercial dehumidifiers bring humidity back to a safe level.
03
Cleaning & Sanitization
We clean and sanitize affected areas using EPA-approved products to address contaminants and reduce health risks.
04
Structural Repairs
Our team handles repairs and reconstruction, from drywall and flooring to final finishing touches.
Why Choose First Call Restoration?
Our team brings experienced architects, designers, and skilled craftsmen together, delivering deep knowledge and guidance across every project we handle.
We respect your time through organized planning, scheduling, and focused project management that keeps work moving forward without sacrificing quality.
We deliver careful, precise workmanship using trusted methods and materials to ensure lasting strength, appeal, and performance in every space.
We actively explore new techniques, materials, and technologies to improve efficiency, problem solving, and overall results throughout each restoration project.
We listen closely, collaborate openly, and adapt our process to match your goals, preferences, and expectations for a smooth experience.
We maintain clear, honest communication from start to finish, so you stay informed, confident, and involved at every stage process.
Contact Us
Thank you for your interest in our services.
Please feel free to reach out to us with any questions, inquiries, or to request a quote.
First Call Restoration
Plymouth Location
4205 Lancaster Lane North
Suite 100
Plymouth, MN 55441
 (763) 296-3319
Bloomington Location
1620 West 98th Street
Suite 120
Bloomington, MN 55431
 (763)-200-6254
Contact Information
 [email protected]
Frequently Asked Questions
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How soon should I address water damage to minimize the extent of the damage?
It’s crucial to address water damage as soon as possible to prevent further deterioration and mold growth. Our team offers 24/7 emergency response to mitigate the impact of water damage promptly.
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Do you handle all aspects of water damage restoration, including repairs and reconstruction?
Yes, we offer comprehensive water damage restoration services, including water extraction, drying, cleaning, sanitization, structural repairs, and reconstruction. Our goal is to restore your property to its pre-damage condition efficiently and effectively.
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Is it safe to stay in my home or business during the restoration process?
In most cases, it’s safe to remain in your home or business during the restoration process, especially if we’re able to isolate the affected areas. However, if extensive damage or safety concerns arise, we may recommend temporary relocation until the restoration is complete.
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What measures can I take to prevent future water damage?
Regular maintenance of plumbing systems, proper drainage maintenance, installation of water leak detection devices, and addressing any leaks or issues promptly can help prevent future water damage. Our team can provide you with additional tips and recommendations for proactive water damage prevention.
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Will water damage restoration be covered by my insurance?
Many water damage claims are covered, but it depends on the cause and your specific policy. We document the damage thoroughly and can work directly with your insurer to support your claim.
