Restoring Hope, Rebuilding Lives
When a fire touches your home the visible loss is only the beginning. Smoke slips into places you cannot see. It clings to insulation, soaks into fabrics, and migrates through ductwork. Water used to fight the flames hides behind walls and under floors. Those hidden problems can make a house feel unsafe, sap its value, and turn everyday routines into sources of worry. People do not just lose things. They lose certainty about whether the place they live will ever be the same.
This service exists because those invisible harms matter as much as the obvious ones. Professional fire and smoke restoration looks beyond charred surfaces. It finds contamination buried in materials, addresses lingering odor that short fixes cannot remove, and protects belongings that can be saved. That matters for health, for comfort, and for cost. Early, thorough treatment reduces the chance of mold, avoids unnecessary replacements, and gives insurers the documented evidence they need to process claims more quickly.
Recovery is also a human process. Families want clear answers, not jargon. Practical choices made in the first days shape the outcome for months and years. Good restoration protects what can be kept, clarifies what must be replaced, and restores the livability you and your family depend on. If you need help now call us or request a callback and a specialist will reach out.
Our Fire Damage Restoration Services
Built for What Homeowners Actually Face
Fire Damage Assessment and Safety Inspection
We secure openings and exposed areas immediately to stop weather and vandal damage. Quick stabilization prevents more costly structural loss.
Emergency Board Up and Tarping
We secure openings and exposed areas immediately to stop weather and vandal damage. Quick stabilization prevents more costly structural loss.
Soot and Surface Cleaning
We secure openings and exposed areas immediately to stop weather and vandal damage. Quick stabilization prevents more costly structural loss.
Odor Removal and Air Quality Restoration
We use thermal fogging, hydroxyl generators, and HEPA air scrubbers to neutralize smoke odor. Post-treatment testing confirms air quality before reentry.
Water Extraction and Drying
Standing water is removed and drying systems are set to stop mold and structural damage. Controlled drying prevents hidden moisture problems later.
Contents Pack-Out, Cleaning, and Inventory
We inventory, photograph, and transport salvageable items to a secure facility for specialized cleaning. Everything is tracked so items return in the correct condition.
Mold Inspection and Remediation
If water from firefighting or hidden moisture creates mold risk, we test and contain affected areas. Licensed remediation follows strict removal and verification steps.
Decontamination and Hazardous Materials Handling
We handle asbestos, lead dust, and biological contamination with proper containment and disposal protocols. Safety is the first priority for occupants and workers.
Reconstruction and Final Repairs
Our licensed contractors rebuild affected areas from framing to finishes and coordinate final inspections. We manage the punch list and deliver a safe, finished space.
Our Fire Recovery Process
-
1. Call & Rapid Dispatch
We answer 24/7, gather details, and dispatch a certified crew to your property as quickly as possible.
-
2. Safety Inspection & Documentation
Technicians secure hazards, inspect structure and systems, and document damage with photos and notes for your insurer.
-
3. Mitigation & Smoke Removal
We remove water, debris, soot, and contaminated materials, then set drying and air-cleaning systems to stop further harm.
-
4. Repair, Rebuild & Final Check
Our contractors restore affected areas, replace materials, and do a final inspection with you to confirm satisfaction.
Immediate Actions After a Fire
- Confirm everyone is safe and call 911 for injuries.
- Do not reenter the building until officials or a qualified technician say it is safe.
- Photograph visible damage and valuables you can safely access.
- If instructed, turn off HVAC and utilities to stop spreading contaminants.
- Keep receipts for emergency purchases and temporary repairs.
- Report the incident to your insurer and note the claim number.
- Contact your restoration provider to schedule stabilization and board up.
- Keep a list of damaged items and any immediate concerns to document for claims.
Do these things now. They protect life, evidence, and reduce further loss.
These actions reduce health risk, preserve evidence for claims, and speed the stabilization and restoration process.
Let Us Restore Your Peace of Mind
Contact First Call Restoration to schedule a consultation and let our team guide you through the fire damage restoration process. We are more than restoration experts; we’re here to restore hope and rebuild lives.
Health and Safety During Restoration
On-Site Protocols
- Immediate Hazard Check:
Structural integrity, hot spots, gas and electrical hazards are identified and controlled. - Containment and Negative Pressure:
We isolate the work area to prevent cross contamination. - Crew Protection:
Technicians use respirators, suits, and PPE appropriate to the job. - Regulated Hazards:
We halt work and coordinate abatement if asbestos, lead, or other regulated materials are suspected. - Air Quality Checks:
We perform particle counts and visual inspections, issuing written clearance when standards are met.
Clearance and Documentation
We deliver a short safety and clearance report showing what was checked, what was done, and which areas are safe to reenter. For regulated hazards we provide abatement reports and lab results from certified contractors.
Frequently Asked Questions
-
How soon should I contact a fire damage restoration company after a fire?
It’s essential to contact a fire damage restoration company as soon as possible after a fire to prevent further damage and begin the restoration process promptly. Our team at First Call offers 24/7 emergency response services to assist you when you need us most.
-
Will my insurance cover the cost of fire damage restoration?
In many cases, homeowners’ insurance policies cover fire damage restoration costs. Our team can work directly with your insurance company to facilitate the claims process and ensure maximum coverage for your restoration project.
-
Are your technicians certified and trained in fire damage restoration?
Yes, our technicians are certified and trained in fire damage restoration techniques. They undergo regular training to stay updated on the latest industry standards and best practices in fire damage restoration.
-
What should I do before your team arrives?
Leave the scene safe, avoid touching damaged items, and keep family and pets out of affected areas.
-
How long does restoration take?
Mitigation can take hours to days. Pack-out and cleaning vary by volume. Reconstruction depends on scope and insurance timing. We provide a tailored timeline after inspection.
-
How will I know the job is done right?
We provide photos, moisture and air quality readings when applicable, a final walkthrough, and written documentation of completed work and warranties.
-
What sets First Call apart from other fire damage restoration companies?
At First Call, we pride ourselves on our compassionate customer service, attention to detail, and commitment to excellence. Our team goes above and beyond to restore not just properties but also hope and peace of mind for our clients.
Why Choose First Call Restoration?
Our team brings experienced architects, designers, and skilled craftsmen together, delivering deep knowledge and guidance across every project we handle.
We respect your time through organized planning, scheduling, and focused project management that keeps work moving forward without sacrificing quality.
We deliver careful, precise workmanship using trusted methods and materials to ensure lasting strength, appeal, and performance in every space.
We actively explore new techniques, materials, and technologies to improve efficiency, problem solving, and overall results throughout each restoration project.
We listen closely, collaborate openly, and adapt our process to match your goals, preferences, and expectations for a smooth experience.
We maintain clear, honest communication from start to finish, so you stay informed, confident, and involved at every stage process.
Contact Us
Thank you for your interest in our services.
Please feel free to reach out to us with any questions, inquiries, or to request a quote.
First Call Restoration
Plymouth Location
4205 Lancaster Lane North
Suite 100
Plymouth, MN 55441
(763) 296-3319
Bloomington Location
1620 West 98th Street
Suite 120
Bloomington, MN 55431
(763)-200-6254
Contact Information
[email protected]
