About First Call
Your Trusted Partner in Mitigation and Restoration
Our Team
Director of Operations
Project Manager
With over 15 years of hands-on experience in both residential and commercial construction, I bring a deep understanding of the building process—from breaking ground on a new home to putting the finishing touches on a backyard deck. My background is rooted in a family tradition of construction, and I’ve been working summers in the field since I was 15, learning the trades from the ground up.
As a Project Manager at First Call Restoration, I specialize in helping homeowners navigate the aftermath of water or fire damage. I know how overwhelming it can be when your home is suddenly torn apart by an unexpected loss. That’s why I lead every project with compassion, clear communication, and a steady hand—working closely with homeowners and insurance companies to make the restoration process as smooth and stress-free as possible.
I’m big on communication and pay close attention to detail, ensuring every step of the job is done right the first time. Whether I’m managing a full rebuild or a small repair, I treat every home as if it were my own.
Outside of work, I’m very family-oriented and enjoy spending quality time with my wife and our miniature Goldendoodle. I also love being outdoors—hunting, fishing, golfing, enjoying watersports, and spending time in the world of powersports.
Project Manager
Bio coming soon…
Project Manager
Robert Newtson is a seasoned Project Manager with over 15 years of experience in the restoration industry. Since 2009, he has been dedicated to helping homeowners and property managers recover from water and fire damage, with a strong focus on both residential and multi-family properties.
Known for his professionalism, empathy, and attention to detail, Robert takes great pride in guiding clients through difficult situations and restoring their properties with care and confidence.
Outside of work, Robert enjoys spending quality time with his family, playing with his kids, and staying active—preferably outdoors. He’s also an avid DIY enthusiast who enjoys working on home improvement projects in his spare time.
Superintendent
Bio coming soon…
Accountant
With a passion for numbers and a keen eye for detail, she has excelled in her career, navigating the intricacies of financial management with precision and expertise for over ten years.
Beyond her professional pursuits, Carol finds joy in spending quality time with friends, traveling, and hitting up many concerts. An adventurous spirit, she delights in exploring new culinary experiences as well.
Our Mission
Our mission is to revitalize and restore spaces with unparalleled craftsmanship, integrity, and customer satisfaction. We strive to exceed our clients’ expectations by delivering high-quality renovation and restoration services in Minnesota.
Our Vision
Our vision is to be recognized as the leading renovation and restoration company known for our commitment to excellence, innovation, and customer-centric approach. We aim to transform spaces into vibrant, functional, and aesthetically pleasing environments that inspire and delight.
Our Services

DAMAGE RESTORATION
Our damage restoration services provide swift solutions for any disaster, utilizing comprehensive techniques to restore your property and peace of mind efficiently.

REPAIR & REMODEL
Let our renovation experts transform your damaged spaces into renewed, beautiful areas through quality repairs and remodeling tailored to your needs.

COMMERCIAL RESTORATION
Experience dedicated support for your business with our commercial restoration services, minimizing downtime and maximizing efficiency to ensure your property is restored to its prime condition.

EMERGENCY SERVICES
Count on our 24/7 emergency response team to provide immediate assistance when disaster strikes, offering dependable services to help you navigate any crisis with confidence.
Why Choose First Call Restoration?
Our team comprises experienced architects, designers, and craftsmen who bring a wealth of knowledge to every project.
We value your time. Our efficient project management ensures timely completion without compromising on quality.
We take pride in our work and uphold the highest standards of craftsmanship, ensuring the longevity and beauty of every renovation and restoration project.
We embrace innovation and continuously explore new techniques, materials, and technologies to enhance the efficiency and effectiveness of our services.
Your satisfaction is our priority. We collaborate closely with our clients to understand their vision, needs, and preferences, ensuring a customized and seamless experience.
We believe in open and honest communication throughout the entire process. From initial consultations to project completion, you'll always be informed and involved.
See the Difference We Make Every Day
Contact Us
Thank you for your interest in our services.
Please feel free to reach out to us with any questions, inquiries, or to request a quote.
First Call Restoration
Plymouth Location
3165 Fernbrook Ln,
Plymouth, MN 55447
Bloomington Location
1620 West 98th Street
Suite 120
Bloomington, MN 55431
Contact Information
 (763) 296-3319
 [email protected]